The ISCAR advantage comes from listening to customers and translating their needs and desires into research and development and customer service. The personnel at ISCAR GERMANY are very good listeners. Our levels of technical support and customer service are superb. ISCAR provides its endusers with real cost savings by increasing the number of parts produced per cutting edge (using a combination of reduced cost per cutting edge and reduced down-time to change the cutting edge). We also provide value-added technical support in the planning and use of our products, including on-site visits and seminars, project management from conception through implementation, and dedicated teams of product specialists. The ISCAR GERMANY headquarters and training center is located in Ettlingen, the south-west of Germany.

ISCAR has eight independent teams of skilled sales engineers located throughout the country, as well as a network of exclusive distributors who operate local showrooms in most parts of the country. The fully automated warehouse in Ettlingen, working in cooperation with ISCAR’s regional warehouse in Belgium, provides fast and efficient order processing and shipping, with next day delivery of standard tools to any point in Germany.

ISCAR GERMANY has a new, modern factory for the production of special tools that are specially tailored to the customer’s product requirements and specifications. It is important that our customers are always aware of the latest technologies to reduce their respective production costs. Therefore as a value-added benefit provided by ISCAR, our customers are invited to our technical seminars held in our modern training facility with its fully equipped multimedia auditorium and technical center.

Hans-Jürgen Büchner
Managing Director

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